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Common Referral Questions

Why should I refer my client or patient to chronic disease self-management classes?
  • Evidence-based program written by Stanford University is considered the ‘gold standard’ of self-management curriculums.
  • Assumes all diagnosis share common issues around patient engagement and dealing with difficult emotions.
  • Classes available in English and Spanish.
  • Also available in diabetes specific and pain management specific curriculums.
  • Skills taught over a six week period at 2.5 hours per class.
  • Client or patient learns strategies to self-manage including Action Planning- the setting of small, action specific steps to reach a goal.
  • Activated patients are more involved in their care.
  • Working with a community-based organization helps take the work off of the practice’s plate.
  • Patient feedback at the end of the class gives the practice documentation of patient’s self-management goals for use in patient centered medical home transformation.
Who is an appropriate referral from your organization or practice?
  • 18 years of age or older.
  • Living with any chronic condition such as arthritis, diabetes, asthma, COPD, hypertension, depression, multiple sclerosis, etc.
  • Ability to interact positively within a small group setting.
What will the Colorado Chronic Disease Self-Management Collaborative do when we receive your client or patient referral?
  • We will contact you via secure email or fax to acknowledge receipt of the referral.
  • We will contact your client or patient by the end of the next business day to discuss the self-management classes.
  • We will provide weekly written updates on the status of all your referrals including attempts to reach, contacts, class enrollment information, and any barriers encountered. This update will arrive via HIPAA compliant fax, or by e-mail or EMR if you prefer.
  • We will contact each referral a minimum of three times. Further contacts will be determined after consulting with the organization or practice.
What will Colorado Chronic Disease Self-Management Collaborative say to my patient?
  • Our staff will introduce ourselves and say we have received the referral from you to the self-management classes.
  • We will assume that if the client or patient signature is present on the form you have briefly introduced the class to your client or patient and they will be expecting a call from us.
  • Our staff will assume that if a patient’s signature is not present on the referral form that you have mentioned the referral to the client or patient and have noted the referral in your charting.
  • We will discuss with the patient the times, locations, and dates of the closest classes available.
  • We will discuss the class content, stressing that the class is not a medical intervention, but a self-management program.
  • We will stress the positive responses received from people just like them who have attended classes.
  • We will mention that the client or patient has been referred to class because the case manager, organization, practice or health care provider feels the class is important for them and will be beneficial.

Please contact the Statewide CDSMP Collaborative at 303-984-1845 if you have questions regarding any potential referrals.